CSM, Zenetex Team Up for ITIL Training, Certification

ITIL V3 Foundations Classes Begin August 4

The College of Southern Maryland and Zenetex are teaming up to provide Information Technology Infrastructure Library (ITIL) training and certification classes for organizations and their employees in Southern Maryland beginning with ITIL V3 Foundation classes Aug. 4-6 at CSM’s La Plata Campus and Sept. 22-24 at the Leonardtown Campus.

ITIL is a set of best practices that describe how to deliver quality IT services efficiently, effectively and in alignment with an organization’s business goals and objectives.  The ITIL V3 is the current version of the most widely adopted best practice framework for delivering IT services efficiently within organizations. Both ITIL V3 intermediate and advanced courses are being planned for the future at CSM’s Corporate Center so students can continue towards achieving the goal of ITIL Expert.

“IT certification is so important in today’s security environment,” said CSM’s  Susan Ross, senior director, workforce development. “The Corporate Center is pleased that we can provide a Southern Maryland location so that employers don’t have to send their people great distances to get the professional training they need.”

 “We are excited about combining our ITIL experience with CSM’s Corporate Center’s technical education excellence,” said Zenetex Vice President of IT Service Management Doug Rember. “This is a great opportunity to bring the fastest growing and most widely accepted approach to IT service management to public, private and government organizations in Southern Maryland.”

ITIL Foundation certification is for IT professionals including IT project managers, IT managers, IT project or team members, coordinators, network operators, business process analysts, IT architects, consultants, systems integrators, help desk managers and staff, planners, managed service providers, outsources, application developers and other IT-related positions.

The ITIL V3 Foundations course is $1,595 per person for instruction and certification test. Training is from 8 a.m. to 4 p.m., Aug. 4-6 and Nov. 3-5 at the La Plata Campus, and Sept. 22-24 and Nov. 17-19 at the Leonardtown Campus. To register, contact Karen O’Connor at 240-725-5479 or koconnor@csmd.edu.

            The Corporate Center at CSM offers comprehensive training, education and consulting for organizations seeking to increase employee productivity and organizational efficiency. The Center also provides entrepreneurs and emerging growth companies with mentoring and support services.

            Zenetex specializes in information technology service management through the implementation of ITIL and offers professional services that support IT operations and software, integrated training systems, credential technology program management, integrated logistics foreign military sales and engineering including research development test and evaluation. Zenetex has main offices in Herndon, Virginia Beach and California, Md., and field locations throughout the U.S.